Sleek Fitness, Veerakeralam, Coimbatore, Tamil Nadu, India (the "gym") runs the Sleek Fitness app and the websites sleek.fitness, pt.sleek.fitness, learn.sleek.fitness and account.sleek.fitness. This policy explains what personal data we keep, why, and your choices. Last updated: 18 October 2026.
What we collect
- Membership details you give in the admission form: name, mobile, email, address, date of birth, gender, profession, blood group, health notes, fitness goal, height and weight, photo, ID proof and signature.
- Membership and payments: plans, bills, invoices and payments. Online payments are made on our UPI payment gateway's page; we receive the result (amount, order number, UPI reference) - never your UPI PIN, card or bank login.
- Attendance: check-ins by QR code or by the fingerprint/face device. The device stores the fingerprint/face template itself; the app only receives your device user number and the time.
- Training: diet plans, workout schedules, personal training sessions, body measurements and class bookings.
- Messages: live chat messages and files you send to the gym, and questions you post.
- Website visitors: pages viewed, approximate city/country from the internet address, and what you type in the chat form (name, mobile, message), so the gym can answer you. Our pages use Google Ads and Meta (Facebook) pixels to measure our adverts (for example, page visits and completed admission forms).
- Notifications: a phone/browser notification address if you switch notifications on.
- Security: login records (time, internet address) and an activity log of staff actions.
Why we use it
To run your membership (admission, bills, renewals and reminders, attendance, door access, classes, training), to answer your questions, to keep the gym safe (health notes, ID proof, door lock), to improve the gym (anonymous totals such as busy hours), and - only if you agreed in the admission form - to send you offers.
Who can see it
Only the gym's owner and staff, each limited to what their job needs. We do not sell your data. Service providers process it for us: our web host (Hostinger), the UPI payment gateway (payments), Google and Meta (advert measurement), Google (app notifications), and email delivery. We share data with authorities only when the law requires it.
How long we keep it
While you are a member, and afterwards only as long as needed for renewals, disputes and our legal duties (for example, invoices are kept as long as tax law requires). You can ask us to delete your data at any time (see below). Daily backups are kept for 14 days.
Your choices
- See your data in the app (My membership, check-ins, bills, chats).
- Correct it: tell the front desk or use the chat.
- Turn notifications off: Notifications > settings in the app, or your phone settings.
- Delete your account and data: in the app open My Account > Delete my account, or call/WhatsApp the gym at 86670 82215. We delete it within 30 days (except invoices we must keep by law).
Security
Data travels over encrypted connections (HTTPS). Passwords are stored as one-way hashes. ID proofs are kept outside the public website. Staff each have their own login, and important actions are logged.
Children
Members under 18 join with a parent or guardian, who gives the details and consent for them.
Contact
Sleek Fitness, Veerakeralam, Coimbatore. Phone / WhatsApp: 86670 82215. You can also write to us from the chat in the app or on sleek.fitness.